Creating a pleasant buying experience is critical toward obtaining repeat business and we want you to come back again and again. Therefore, to us, Better Service means:

  • Having a "No hassles. No red tape. No politics." mentality.

  • Valuing relationships by being easy to do business with.

  • Being dependable by doing what we say we will do.

Some of the key elements of our approach to Better Service:

  • Efficient, professional customer service and support

  • Order acknowledgements via phone, e-mail or fax

  • Shipping confirmations via phone, e-mail or fax

  • Online tools for ordering, order status and shipment tracking

  • Easy-to-use documents to simplify ordering, receiving, etc.